Frequently Asked Questions
Everything you need to know about your Sculpfun experience.
What materials can Sculpfun laser engravers work with?
Our laser engravers are compatible with a wide range of materials including wood, acrylic, leather, cardboard, fabric, and certain coated metals. For specific material compatibility, please refer to the technical specifications on each product page.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and the selected warehouse. Most orders are processed within 1-3 business days.
What is your return policy for electronic components?
We offer a 30-day return policy for unused and unopened items in their original packaging. If you experience a technical defect, please contact our support team for a warranty claim or replacement part.
Is assembly required for the laser engraving machines?
Most Sculpfun machines are shipped as DIY kits to ensure safe transport. We provide detailed instruction manuals and video tutorials to help you complete the assembly process in approximately 30 to 60 minutes.
What software is compatible with Sculpfun engravers?
Our machines are compatible with industry-standard software such as LaserGRBL (free for Windows) and LightBurn (paid software for Windows, macOS, and Linux).
How do I ensure safety while operating the laser?
Always wear the provided laser safety goggles during operation. Ensure the machine is used in a well-ventilated area or with an air filtration system, and never leave the engraver unattended while it is running.